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Visit Tourism Victoria for comprehensive information about Melbourne and Victoria.

streetMelbourne is a creative, exciting, ever-changing city with extraordinary surprises to be discovered in every basement, rooftop and laneway. You just have to be curious enough to venture off the beaten path.

While fairly compact in size, Melbourne's CBD is split into distinct areas, each with its own fortes and flavours. Bourke Street Mall offers no-strings-attached retail therapy, Chinatown is all dumplings and heritage, Collins Street knows how posh you really are, Flinders quarter squeezes your creative juices, and the sports precinct's fever is contagious. The alleys and laneways, conventional and vertical, make their own rules, and encourage you to break them.

Melbourne's climate is temperate and variable with no great extremes and one of the lowest rainfall levels in Australia. For further information, visit

City Tours

Melbourne Arts

Great Ocean RoadDay/Weekend Trip

City Sights

Melbourne Shopping Hours

sculptureAs a general guide, trading hours for city shops are:

Saturday to Wednesday – 10am-5pm
Thursday – 10am-7pm
Friday – 10am-9pm

Hours of operation often vary between shops and areas.

Melbourne Taxis

Taxis can be hailed in the street if their sign is illuminated. Orange lights indicate that the taxi is not for hire. Contact numbers within Australia are:

Melbourne Visitor Services

vendorMelbourne Greeter Service

Free personal orientations of the city with a local volunteer who shares your interest and speaks your language are available seven days a week.Bookings must be made three days in advance.
t|+61 3 9658 9658

City Ambassadors and Info Booth

Melbourne’s Ambassadors wear distinctive red uniforms and rove the streets providing free information to visitors. Ask them for directions or ideas for things to do or see. The Melbourne Visitor Booth is located in Bourke Street Mall and operates Monday to Saturday: 9am–5pm and Sunday: 10am–5pm.

Melbourne Visitor Centre

Federation Square
Corner Swanston and Flinders streets
t|+61 3 9658 9658